Marhaba Services Dubai Overview

The Marhaba service at Dubai International Airport offers travelers a premium and hassle-free experience from arrival to departure. With dedicated representatives meeting guests upon arrival and departure, fast track lanes for immigration and security, and optional access to luxurious lounges, Marhaba ensures a seamless journey. Whether assisting with baggage, guiding through transfers, or providing relaxation in exclusive lounges, Marhaba elevates the airport experience, making travel smoother and more enjoyable.

  • Bronze Meet & Greet key services include
    • Meet and greet before immigration for groups of 5 to 8 people.
    • Fast-track through immigration and security.
    • An escort right to the meeting point in the arrivals hall.
  • Silver Meet & Greet key services include
    • Meet and greet on arrival in the terminal for groups of 2 to 3 people.
    • Fast-track through immigration and security.
    • An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
    • Porter service from baggage reclaim.
  • Gold Meet & Greet key services include
    • Exclusive one-to-one service.
    • Meet and greet on arrival at the terminal.
    • Fast-track through immigration and security.
    • An escort right to the meeting point in the arrivals hall Hand baggage trolleys on request.
    • Porter service from baggage reclaims and Departure Lounge access for your return flight from Dubai.

Note: Please check Option wise inclusions for every product before booking.

  • All personal expenses spend for shopping, drinks and dining etc on-site during the tour.
  • To redeem your tickets, please ensure you have either your E-tickets or printed copies received on email with you.
  • Approach a representative and show your booked tickets and slots for verification.
  • Once verified, you can proceed to enter the venue and embark on a memorable journey.
  • Please carry a valid ID/Passport along with you.
  • The guests have to approach the Marhaba meeting counter at the following locations and identify themselves: Terminal 1: The counter is located in area A Terminal 2: The counter is in the departure area before you check in Terminal 3: The counter is located in the departure area before you check-in, entrance gates 1&2DWC: The counter is located in the departure area
  • This service is a shared service and passengers can be grouped with other passengers while assisted (FOR GOLD, it is exclusive and not on sharing basis)
  • A special hand baggage trolley has to be requested in advance (at the time of booking the service)
  • Buggy transfer through the airport terminals is subject to availability and access
  • Subject to availability (If the booking is not confirm we will process the refund)
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